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I am presently studying the work of Dr Richard Schonberger who I consider one of perhaps the top 10 experts in Lean Six Sigma concepts

A friend of mine from New Orleans recently posted this photo from school of his nephew showing a cell-phone-holder-board to keep track of who is present

A certain well known high street bank in South Shields told me yesterday that the earliest they could set up an appointment to open a

The great Jim Womack, author of ‘The Machine That Changed the World’ and passionate advocate of Lean Thinking gave this sound advice back in 2003.   He eloquently

As I walk through any value stream – and I walk a lot every year as I visit many companies in many countries — I

I respect Kauser Khan for her obvious business skills and determination and wish her and her company Protocol.org.in all the best ( see article below

Who was the first Lean Six Sigma practitioner in history ?   My vote goes to Adam Smith in 1776.  Adam Smith owned a factory in Scotland that made

I was recently asked about my opinion of a new process improvement concept called ‘Customer Experience Management’  or CEM.    This has been promoted in the

Takt time is a useful metric that many companies could benefit from using. It is the ‘beat’ or ‘rhythm’ that the workers need to work

Yokoten is a Japanese term that can be roughly translated as “across everywhere.” In a Lean company it is used to mean “best practice sharing”.  This

Someone recently challenged me to write the short version to the question ‘What is Hypothesis Testing ?’  so it can be used by someone in

Viewsonics go #EXTREMESIXSIGMA crazy with their new monitors. Zero defective pixels allowed out of a total of 4 million / monitor. Their website explains how