I am adding a new Lean concept to my training material that is called “Collaborative Consumption”. It is the concept the 2 or more different businesses or departments with businesses collaborate to make maximum use of resources. Outsourcing is an example of this however there are other examples such as shared use of receptionists for …
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While teaching the ‘Design of Experiments” (DOE) section of the Green and Black Belt exam syllabus I am often asked by students about the relevance of DOE to the service industry. Most students can see the obvious application of DOE to the Manufacturing sector however using DOE in service industries such as Banks, Call-Centre, …
Other examples of Winston Churchill”s “Lean Thinking” are the following quotes: “Every man should ask himself each day whether he is not too readily accepting negative solutions.” June 22, 1918 He recognized the importance of root cause analysis and then the correct selection of the solution ( “A” in DMAIC). Winston Churchill also understood the …
As we celebrate the life of Winston Churchill ( 1874 – 1965 ) on the 50th Anniversary of his death it is worth reminding ourselves of his wisdom and clarity of thought. If Winston Churchill was alive today he would certainly have understood and appreciated the principles of Lean Six Sigma. His speech and …
I often hear it said that one of the goals of a business is to increase customer satisfaction (in “lean” terms we would say “Satisfy the Voice of the Customer”). I disagree with this statement. Customer satisfaction is actually only one of the means by which we increase sales and therefore revenue…towards the …
2014 pearls of wisdom from the UK / USA “Senseis” of Lean thinking : Jim Womack and Daniel Jones
Extremely valuable insights from the true Gurus and Senseis of Lean : James P. Womack and Daniel T. JonesUK Lean Summit, London, England, November 2014 “The political discourse is all about external issues to actual people creating value. It’s all outside the box. What’s inside the box, how people actually work to create value (which should be …
Hypothesis Testing, Confidence Intervals, Confidence Levels, Alfa level, Beta level and Power …all clearly explained
I recently found the best worded explanation of Hypothesis Testing, Confidence Intervals, Confidence Levels, Alfa level, Beta level and Power that I have every read. All credit to YALE UNIVERSITY (USA) Department of Statistics !Usually the students of Lean Six Sigma follow Power Point presentations and have a trainer to assist them through the Hypothesis …
North-South divide in Lean Six Sigma Training ?
As a Lean Six Sigma trainer I have been traveling around the UK all year teaching Yellow, Green and Black belt classes. I have noticed a large discrepancy in the number of people in classes from the South of England and the number from the North of England. Classes in Leeds, Newcastle and Edinburgh have …
A useful ( but not commonly mentioned) tool in Lean Six Sigma is called Little’s Law. Little’s Law describes the fundamental long-term relationship between Work-In-Process, throughput and flow time of a production system in a steady state: As an equation Little’s Law can be written as : Inventory =Throughput × Flow Time Little’s law …
